It is important to us that our clients know what to expect and how we work, so what are our standards and what are our work ethics?
Incorporating time and cost efficiency into every job is a critical element that we do not overlook, we also ensure that we are always competitive in price. However, no slack is given in terms of quality. We are firm believers that quantity is no alternative to quality. No matter the size of the task at hand we are always enforcing the highest calibre of work. We work quickly, methodically, efficiently and in a clean environment. Each of our operatives have passed through rigorous assessments so that we can provide each and every one of our clientele the peace of mind that each task will be done to perfection. We accept nothing other than your highest satisfaction.
We operate with a clear structure regarding management and site supervision over our operatives to ensure our high standards are kept. Our team are punctual, flexible in work hours (any time of day or night), available to work anywhere across mainland England and well presented in our company's uniform.
Who will be completing the work involved in our contracts?
Not only do we have our own dedicated operatives, who are qualified and extremely competent, we also work very closely with a number of specialists and other trade contractors including: data and fibre specialists, fire alarm engineers, plumbing/gas/heating engineers and construction specialists.
Be assured that no matter who is undertaking the work on our behalf, they are all trained to a high standard allowing them to work safely, efficiently and to the regulations.
How do we keep our prices competitive?
It is an established fact that we have a great deal of experience in a wide scope of areas as evidenced by our long history of satisfied customers. This fact alone allows us to understand the work involved with various contracts so that we can price accurately and smartly. Material quantities are calculated allowing for minimal waste whilst finding a medium that suits the budget between high quality and function. Estimating software has been introduced into our estimating department to further increase the accuracy and improve the method of pricing projects.
Is there anything else you need to know?
We are fortunate to be able to say that we can obtain a wide range of materials, specialist and standard, from our wide range of wholesalers - both local and national. Our extensive industry contacts also allow us to have parts custom made offered as part of our service which means that we can design you an installation like no other, to assist you in standing head and shoulders above the rest. From maintaining a close, friendly, relationship with our wholesalers we are able to secure reasonable prices and a high quality service.
Obtained through regular updates over project progress, strategic management and formal meetings the communication with our operatives and clientele is un-paralleled. We maintain a friendly work environment that allows individuals to communicate without feeling pressured.
Tesla Electrical Services Ltd operates a strict equal rights policy ensuring no discrimination takes place, we also have a strict zero tolerance policy regarding the consumption and use of any alcohol or drugs on our work sites nor shall work be permitted whilst under the influence of any of the previously mentioned.
Once a project is completed we are often commended on our aftercare service as we make contact with the customers after a period once everything has been handed over to confirm that they are still completely satisfied with our work and that no problems have arisen.